STORE HOURS

Monday - Wednesday

10:30am - 5:00pm

Thursday

 10:30am -5:30pm

Friday, Saturday

10:30am - 5:00pm

 

Closed Sundays and Stat Holidays

 

Store hours may be subject to change on certain days due to events/tradeshows.

 

 

 

ADDRESS

1846 Hamilton Street
Regina, Saskatchewan

Canada

S4P 2B8

Tel: (306) 206-1331

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FIND​ US

Not all styles are listed on our website, please visit the store for the complete collection. 

Physical store gift cards cannot be redeemed online.

Store credit cannot be redeemed online.

Online store photos by Carey Shaw Photography

© Queen V Fashion House  

shipping & return faqs

Shipping:
  • Queen V offers free shipping anywhere in Canada on all orders over $100. 

  • For orders less than $100 there will be a flat shipping rate of $10.00.

  • Queen V ships to the United States - free shipping on all orders over $150.  For orders less than $150 there is a flat shipping rate of $15.00.



  • Delivery takes approximately 3-7 days depending on your location. 

  • Canada Post is our shipping carrier and they deliver Monday to Friday.

  • You will receive an email shipping confirmation within 36 hours of ordering.  

  • All orders will ship within 3-5 business days pending availability and payment verification. 

  • We reserve the right to cancel and void or refund payment for any order at any time.

 

 

Receiver is responsible for all customs, duty and taxes.



GST #78192 3495 RT0001

 

Provincial taxes as of July 1, 2017: 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Returns & Exchanges​ ​​​​​​​​:
  • QVFH ONLINE STORE Returns and Exchanges are ONLY accepted within 14 days of the original invoice date. 
  • Shipping and handling on returned invoice is non-refundable.  
  • Items purchased at a discount or on sale on our website are a final sale and cannot be returned or exchanged.

 

Merchandise for returns or exchanges must be returned unworn, unwashed and unused with original tags attached. 

Items that do not meet these criteria or are non-returnable will be denied. 



Jewellery, Fragrances, Accessories, Intimates, Bodysuits, Gift Cards and Sale Items are FINAL SALE.



Physical store gift cards cannot be purchased or redeemed online. Store credit cannot be redeemed online.

 

Return Processing​:

  • Once we have received your package, and merchandise has been deemed returnable, your return will take approximately 7 days to process.

  • Returns must be shipped with USPS, Canada Post, UPS or FedEx with a tracking number and insurance.  

  • Returns that are not shipped this way will be rejected.  

  • Shipping and handling charges are not refundable. 

  • All return items should be declared as a 'return' on the customs declaration.  

 

Please note you are responsible for return shipping costs.  

Please print off and fill out the RETURN & EXCHANGE FORM and send back with your order.

Please remember that returns are only accepted within 14 days of the original invoice date.

Exchanges:

  • QVFH is happy to exchange your merchandise for another size or another item.  We recommend that you give us a call to hold the item(s) that you want instead. That way it won't sell out before your original merchandise gets back to us.

  • Exchanges must be shipped with USPS, Canada Post, UPS or FedEx with a tracking number and insurance.  Exchanges that are not shipped this way will be rejected.   

  • Once we receive your exchangeable item, we will pay to have your exchange shipped out to you using Standard Shipping. 

Please note you are responsible for return shipping costs.

Shipping and handling charges are not refundable.

Please remember that exchanges are only accepted within 14 days of the original invoice date. 

Please print off and fill out the RETURN & EXCHANGE FORM and send back with your order.

 

Refused Packages:

  • Orders that are refused will be charged the original shipping plus return shipping to us.



 

 

If you have any questions regarding the online store or require assistance please email us with your concern.



 

Alberta

PST: N/A GST: 5%

British Columbia

PST: 7% GST: 5%

Manitoba

PST: 8% GST: 5%

New Brunswick

PST: 10% GST: 5%

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